Top 10 RFP Requirements Guaranteed To Annoy Vendors
When Jessica Kahn, a GovTech “Top 25 Doers, Dreamers, and Drivers of 2016”, announced the latest strategy in her campaign to improve the delivery of Medicaid enterprise systems, Chris Lunt
Engaging Members for Life – Embracing Ecommerce is Key for Independence Blue Cross
Comparison between the audiences at the unveiling of a new pope 2005 and 2013 in St. Peter's Square. In just eight years, mobile technology became ubiquitous. In our
Private Exchanges Create Goldmines of Data
Analysts continue to predict steady growth for private exchanges, as we highlighted in our post summarizing several industry thought leaders. One outcome is certain: The more insurers use digital channels
Is Your Product Shelf Bare? Consumers Want More than Just Health Insurance
As health insurers begin to leverage e-commerce principles, tremendous opportunities exist to build out attractive and varied product shelfs. One of the greatest advantages of an e-commerce business model is
Why a Private Exchange will Attract and Retain Millennials
Research shows that millennials share certain characteristics that make them less likely to buy health insurance. For insurers and employers alike, understanding these preferences and tailoring their offerings are imperative
Keeping Up with Consumers Who Are on the Go
Americans are on the go and they expect that they can conduct whatever business they need to from wherever they happen to be. According to Pew Research, “Today nearly two-thirds
Today’s Shoppers Expect More than Just Products
As the health insurance industry continues to change and insurers catch up with other industries in the application of e-commerce approaches, they can learn a lot from others. Right now,
Part-time Workforce Holds Steady, Group-to-Individual Migration Still Underway
For several years there has been speculation that the employer mandate and other provisions of the Affordable Care Act (ACA) would lead to an increase in part-time employment. New research in
When it Comes to our Health Insurance, Old Habits Die Hard
Retailers have been doing it well for years. When you watch and rate movies and TV shows on Netflix, you are presented with a list of other things you’ll probably
Use Ecommerce to Meet Consumer Demands and Preserve Small Group Business
Source: Kaiser Family Foundation Groups dropping coverage is a significant trend – especially small groups. According to the 2015 Small Business Health Care Survey report by the National